"The Courier Loop" is the cycle our couriers go through when they work.
In order to enter the courier loop and start making deliveries, you must first select to 'Go Available'. This lets the system know that you're available and wanting to work! When selecting to 'Go Available' you are essentially entered into a waiting pool, until you receive a 'jobs available' notification (aka a 'ping') from the system.
<aside> ‼️ Note - you are not eligible to take deliveries until you have received and accepted a ping.
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After you accept a ping, you can pull up to the door at the kitchen (or get in line behind the other couriers). Our kitchen expo team will pack the orders and walk them out to your vehicle via the expo door when they are ready.
Once you have accepted a ping, you can continue taking deliveries until you decide to sign out for the time being.
In order to stop working, you can select 'Done For Now' within the app.